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05 January 2009 Mirapoint Field Notice #228
MOS Releases End-of-Support Dates
MOS Platform Compatibility
Outlook Connector Compatibility

The following table lists the end-of-support dates for Messaging Operating System (MOS) releases:

MOS Release CR/FCS Date GR/GA Date End of Support *
4.1 30 Jun 2008 06 Aug 2008 06 Feb 2010
4.0 30 Jan 2008 04 May 2008 04 Nov 2009
3.10 30 Jun 2008 06 Aug 2008 31 Jan 2011 **
3.8 19 May 2006 23 Sep 2006 31 Jul 2009
3.7 n/a 24 Aug 2005 31 Aug 2008
3.6 03 Jun 2005 15 Jul 2005 15 Jan 2007
3.5 28 Jun 2004 11 Aug 2004 11 Feb 2006
3.4 16 Nov 2003 21 Jan 2004 31 Aug 2005
3.3 08 Jan 2003 01 Mar 2003 01 Sep 2004
* End of support is typically GA + 18 months.
** Subject to change based on 5-Series hardware end-of-support date.

For an explanation of the different release types (FCS, GA, and the older CR, GR), see https://support.mirapoint.com/secure/software/software-rel-process.php

MOS Platform Compatibility

The following table indicates the compatibility of MOS 3.x and 4.x with currently supported Mirapoint appliances:

Mirapoint Appliance MOS 3.x MOS 4.x
6-Series No Yes (pre-installed)
5-Series (M500, M5000s, RG500) Yes Yes
5-Series (NAS, M50, M5000, RG100, RG350) Yes No *
45-Series Yes No
* MOS 4.x does not support DAS storage (X-45 and X-55 disk shelves) or NAS (NFS) storage.

Upgrading an existing appliance from MOS 3 to MOS 4 requires a full System Recovery installation of MOS 4; all pre-existing data on the target appliance is lost. Therefore, data migration is a required part of the upgrade process:

  • To migrate from a 5-Series appliance to a 6-Series appliance, see the Mirapoint Administrator's Migration Guide for MOS 3.x to 4.x.
  • To migrate an M500, M5000s, or RG500 to run MOS 4.x itself, contact your Mirapoint representative.

Outlook Connector Compatibility

The following table indicates the compatibility of SynQ and ConnectR with recent MOS releases:

MOS Release SynQ ConnectR
Post-4.1 releases No Yes
4.1 Yes * Yes
4.0 Yes No
3.10 Yes * Yes
3.8 Yes No
* Supported only for moving to ConnectR on this MOS release.
Mirapoint requires switching to ConnectR as soon as possible to ensure continued software compatibility. No additional SynQ versions or patches will be released.
The purpose of this notice is for Mirapoint to notify its installed base end users about new product releases and end-of-availability information. The information contained herein and the distribution lists are Mirapoint confidential materials that are subject to restrictions on redistribution and that cannot be shared outside of this e-mail distribution list.

© 2009 Mirapoint Software, Inc. All rights reserved. Specifications subject to change without notice. Mirapoint, the Mirapoint logo, and RazorGate are registered trademarks of Mirapoint Software, Inc. in the U.S. and other countries. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such.